Privacy Policy

Welcome to Shibui Ltd! We understand that your privacy is of utmost importance, and we highly value the trust you place in us. This Privacy Policy aims to provide you with clear and transparent information about how we collect, use, and protect your personal information when you interact with our website or make a purchase from us. By using our services or providing us with your personal information, you agree to the terms and practices described in this policy.

We are committed to complying with all applicable privacy laws and regulations and maintaining the security and confidentiality of your personal information. We want you to feel confident and informed about how we handle your data.

Contact Us
If you have any questions, concerns, or complaints about our privacy practices or this policy, please contact us at the following address:
Company address in United Kingdom:
Address: 17 Exchange Gardens, Keybridge, Vauxhall, London, England, SW8 1BQ
Company address in United State:
Address: 23723 Mesquite Trail Ln, Spring, TX 77373, United States
You can also reach us via email at [email protected]. We will do our best to respond to your inquiry as quickly as possible and address any issues you may have.

Behavioral Advertising

At Shibui Ltd, we strive to provide you with a personalized and enjoyable experience on our website. To enhance this experience, we may use your personal information to deliver targeted ads on other websites based on your browsing history and preferences. However, we will only do so with your explicit consent. We utilize various tools, such as Google Analytics and WordPress Audiences, to analyze customer behavior and share this information with our trusted advertising partners. Our commitment to your privacy means that we adhere to all applicable laws and regulations regarding the use of personal information for advertising purposes. Our aim is to ensure that you have a safe and satisfying online experience.

Protection of Minors

The privacy of our users, especially minors, is of utmost importance to us at Shibui Ltd. Our website is intended for individuals over the age of 18, and we do not knowingly collect any personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will promptly delete any such information from our servers.

Lawful Basis for Processing

If you reside in the European Economic Area (EEA), we process your personal information based on the legal grounds of contract and consent. We do not engage in any automated decision-making processes that significantly impact you as an individual, such as automated profiling. However, it’s important to note that our processor, WordPress, may use limited automated decision-making to prevent fraud, such as blacklisting IP addresses and credit cards associated with repeated failed transactions. We take great care to ensure that such automated decision-making does not have any legal or significant effect on you as an individual.

Sharing Personal Information

At Shibui Ltd, we collaborate with trusted service providers to assist us in delivering our services to you. This may require us to share your personal information. For instance, we may work with payment processors to handle transactions or shipping companies to deliver your orders. Additionally, we may partner with advertising entities to display personalized ads tailored to your interests. Rest assured, we carefully select these service providers based on their reputation and their commitment to privacy and security. They are only permitted to use your personal information in accordance with our instructions and for the sole purpose of fulfilling our contractual obligations to you. We have also established contractual agreements with our service providers to ensure the safety and protection of your personal information.

Your Rights under CCPA

As a California resident, you have rights under the California Consumer Privacy Act (CCPA) concerning your personal information. These rights include the right to know what personal information is being collected about you, the right to request the deletion of your personal information, and the right to opt-out of the sale of your personal information. You also have the right to designate an authorized agent to submit these requests on your behalf. If you have any questions about these rights or wish to exercise them, please contact us using the provided contact information. We are committed to protecting your privacy and ensuring that your rights are respected in compliance with applicable laws and regulations.

Use of Personal Information

At Shibui Ltd, we utilize your personal information to deliver our services to you. This includes presenting products for sale, processing payments, fulfilling orders, and keeping you informed about new services, products, and promotions that may be of interest to you.

Cookies

At Shibui Ltd, we utilize cookies to enhance your browsing experience and analyze how our website is being used. We employ different types of cookies to serve various purposes. Functional cookies are essential for enabling basic website functionalities, such as remembering your login information and providing a seamless user experience. Performance cookies help us improve the performance of our website by collecting anonymous information on how users interact with the site. These insights allow us to optimize our website and enhance its functionality. Advertising cookies enable us to display targeted ads based on your interests, ensuring that the content you see is relevant to you. Lastly, social media or content cookies enable social media functionalities and allow for the embedding of third-party content, such as videos, on our website.

We understand and respect your privacy, and we want to assure you that we do not use cookies to collect personal information that directly identifies you. Any information gathered through cookies is used in an aggregated and anonymous manner for analytical and performance purposes. If you would like to learn more about how we use cookies and how you can manage them, please refer to our Cookie Policy, which can be found on our website.

GDPR

As a resident of the European Economic Area (EEA), you have specific rights regarding your personal information under the General Data Protection Regulation (GDPR). These rights include the right to access, correct, and delete your personal information held by Shibui Ltd. Additionally, you have the right to request the transfer of your information to another service provider. If you wish to exercise these rights or if you have any questions or concerns about how your personal information is handled, please do not hesitate to contact us using the provided contact information.

It’s important to note that your personal information may be processed and stored outside of the EEA, including in the United States. However, we have implemented appropriate safeguards to ensure that any such transfers comply with GDPR regulations. These safeguards guarantee that your personal information remains protected and handled in accordance with the relevant data protection laws. If you require further information about these measures or the specifics of how your personal information is processed, please reach out to us, and we will be happy to assist you.

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